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- I can't get to my Instant Ink Account
I can't get to my Instant Ink Account
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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Stacey70
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04-03-202012:17 PM
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I have an instant ink account, but every time when I try to log onto htttp://instantink.com I'm redirect to https://instantink.hpconnect.com/us/en/l/
I've tried to sign in so many times to adjust my plans, but it doesn't seem to recognise that I have an existing account, and wants me to re-sign up for it. Can someone help? I want to see current instant ink plan page..
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TEJ1602
18,899 1,812 1,573 913
HP Support Agent
04-06-202007:23 AM
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@Stacey70, Welcome to HP Support Community!
To assist you better,We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on thislink.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
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4 REPLIES 4
TEJ1602
18,899 1,812 1,573 914
HP Support Agent
04-06-202007:23 AM
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@Stacey70, Welcome to HP Support Community!
To assist you better,We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on thislink.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
Was this reply helpful?YesNo
TEJ1602
18,899 1,812 1,573 913
HP Support Agent
04-06-202007:24 AM
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@Stacey70
What is your Instant Ink account number or the email address that you use to log in to your account?
Also, verify your shipping address, printer serial number and contact phone number for further assistance.
As our conversation is private, and I will be viewing your account details, I'd like you to be aware of HP’s Privacy Policy:http://www8.hp.com/us/en/privacy/ww-privacy.html
Keep me posted.
TEJ1602
I am an HP Employee
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Stacey70
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04-07-202003:57 AM
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Hi,
thanks for replying , you said that you have send me a private message to access details about my instant ink subscription , but I haven't received any such message yet to reply.
Thanks
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TEJ1602
18,899 1,812 1,573 856
HP Support Agent
04-07-202002:47 PM
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@Stacey70
Sent the message again.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on thislink.
Keep me posted.
TEJ1602
I am an HP Employee
Was this reply helpful?YesNo
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