The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xbox Live users affected:
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Rome, Lazio | 6 |
| Milan, Lombardia | 6 |
| Paris, Île-de-France | 5 |
| Nottingham, England | 4 |
| Québec, QC | 4 |
| Dallas, TX | 4 |
| Gummersbach, NRW | 4 |
| Florence, Toscana | 3 |
| Naples, Campania | 3 |
| Macomb, MI | 3 |
| Lindlar, NRW | 3 |
| Mexico City, CDMX | 3 |
| Guadalajara, JAL | 3 |
| Birmingham, England | 3 |
| London, England | 3 |
| Opelika, AL | 3 |
| Charlotte, NC | 3 |
| San Antonio, TX | 3 |
| Atlanta, GA | 3 |
| Montréal, QC | 3 |
| Baton Rouge, LA | 3 |
| Turin, Piemonte | 2 |
| Stonehaven, Scotland | 2 |
| Toronto, ON | 2 |
| San Luis Potosí, SLP | 2 |
| Martinengo, Lombardia | 2 |
| Ciudad Nezahualcoyotl, MEX | 2 |
| Bremerton, WA | 2 |
| Bolton, England | 2 |
| Manchester, England | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Xbox Live Issues Reports
Latest outage, problems and issue reports in social media:
Kami102 (@Kami102) reported @MSFSofficial Is anyone else finding this game unplayable on cloud? There is something really iffy with the cursor, it's simply not working. I can use the Xbox Controller to move through menus, but when I'm at the world map I CANNOT select an airport no matter what I do. There is no cursor?
- Mikal (@madlovemikal) reported
@XboxSupport I’m in Alpha skip ahead. New problem: I cannot report a problem. When selecting the option it hangs while loading. It opened once but then drops to home before I can select anything.
- Phil Best (@PhilBest6) reported
@CoolGuyGames I’m Xbox x. I have not had any issues.
- Khalan Morel (@MorelMushroom18) reported
@XboxGamePass Having major controller issues on Xbox one. Toggle stick stops working when trying to select options in the world map, flight training, activities menus, etc. Can't make any selections.
- ~ (@fueax) reported
are xbox servers down on eu?
- Edward Smith (@Arrogantcactus) reported
@Xero_7z @buddhaletina @GameSpot I've never had a Xbox controller start drifting, and I've used Xbox controllers since 2004. I'm sorry that you've had issues with Xbox controllers, but honestly I think you just got ridiculously unlucky. You're the first person I've heard of that has had joystick issues with xbox
- Reina Watt (She/Her)🏳️⚧️ (@ReinaHW) reported
@XboxSupport The Xbox Rewards challenges are acting up again, the new one for this month with Woman's History Month keeps coming up as an error while the quiz one had to be done twice before it registered.
- ToxcRaccoonGang (@GangToxc) reported
@RockstarGames Quick resume on Red Dead Redemption 2 doesn't work on Xbox Series S will you release a patch to fix this?
- Rene K (@renekkkmm92) reported
@Vivala_ketchup @Shreeveera For him it’s trash because he is envy to pay 70$ games pass has a good value. Tbh some games are trash but it’s okay they have enough games for everyone. I don’t know why every Sony Hard core fan is Hating Xbox and the service for no reason. And Guardians gets a player boost
- Ef back up (@back_ef) reported
@travis_dragon00 Hopefully they will add the older crash and spyro xbox game versions to the xbox one series x and s store via backwards compatibly at some point soon
- Imaad (@ImaadGivess) reported
@Watson1billz @vbonks We login to the winners acc from the xbox amd activate it
- Ranvir 🇺🇦 (@Techranology) reported
I cancelled the updates for Fortnite and F1 2021 on my Xbox Series S, and both games auto-uninstalled from my console. Has anyone else run into this issue?
- Vault Dweller (@Dweller2077uk) reported
@XboxSupport I can’t get cloud-gaming to load anything up and my remote play is lagging to heck. Any service issues that might be effecting this atm? Thanks in advance 👍
- Kami102 (@Kami102) reported
@MSFSofficial I've tried Xbox One, I've tried Cloud on my Mobile Phone, and I've tried Cloud on PC, the same issue persists through all 3 cloud formats. There is no "cursor" to select any airport on the map.Which means I cannot fly at all, just stuck at the world map with my plane selected.
- bayley evers (@BayleyEvers) reported
@FortniteStatus I need help Fortnite on my Xbox is not working
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